Delivery information

Delivery information

Deliveries within the Netherlands are free of charge. We also offer delivery to international destinations. We charge €10,- for international deliveries. All deliveries are taken care of by Post NL , UPS or DHL. Please note that MaiQ BV is not liable for delays caused by the carriers.

Deliveries within the Netherlands

MaiQ BV aims to ship your order within 24 hours. As soon as the package is picked up by the carrier you will receive a confirmation email with information that enables you to track your order. In general, delivery takes place within 1-2 days.

While we process our orders with great care, it may happen that your order is not delivered or is incomplete. In case you receive an incomplete order, we ask you kindly to contact us within seven days after delivery.

Payment

We accept Ideal, Visa, MasterCard en bank transfers.

Secure payment service

For all credit card payment we use the secure payment service by Mollie. Mollie offers optimal protection of your data by offering Verified by VISA™ and MasterCard SecureCode™.